IT Professional Skills

 

 

  • Business Skills for IT Practitioners
  • Business Writing for IT professionals
  • Communication techniques for IT professionals
  • Core skills for IT professionals
  • Customer Care for IT Staff
  • Help Desk Analyst Skills 
  • Help Desk Telephone Skills
  • Influencing skills for IT Professionals
  • IT Facilitation
  • IT Management skills
  • Team working in an IT environment
  • Train the IT Trainer