Management and Leadership - Hints and Tips

Management and Leadership


A major factor in any organisation is that of maintaining, or preferably, improving productivity.  Without good managers and leaders, who are directly responsible for productivity of their team, it will never be achieved within the organisation.


There are two main reasons why people work productively:

  • They are forced to.
  • They derive pleasure and satisfaction from achievement, the work environment and their personal motivation.


The first will work tolerably in the very short term but requires constant monitoring and control.


The second will work indefinitely and be far more productive and is the result of good leadership and management.


Pre-Requisites to Good Leadership and Management


Before being able to perform effectively in these roles, and no matter your level of management, it is necessary to establish two important factors:


  1. Clear and complete understanding of the team and department objectives.


  1. Clear and complete understanding of the overall organisation structure and goals and how they affect your team or department.


Organisational Structure


This will determine not only who the manager reports to and who reports to them but also the degree of delegated authority and responsibility. For a manager to be able to function effectively, they should be able to say with confidence:


“I know what my objectives are, I know my position in the organisation, I know my manager’s position in the organisation, and I know the extent of authority my manager has delegated to me”.


Understanding Leadership and Management


When considering the subject of leadership and management, we can examine the three major approaches that have been established, that determine what makes a good leader or manager.  These are based on the qualities of leadership, the situation and the dynamics of the group.

Qualities Approach


The original theories about what it takes to be a leader or manager, were based around the characteristics and qualities of a person. It is useful to identify and lists the qualities, that we might observe in people we consider great or good leaders.


Identifying a manager who you respect and thinking of the examples that you might want to copy. You may not possess all of their qualities, however you will have your own characteristics that they may not possess.


It is important to remember that leadership and management skills can be taught. There are a range of skills and techniques that can be developed and used to give the right approaches.


We will explore the qualities further in a later hints and tips. They are the foundation for good leadership and management. No matter what your position , it is always important to identify your personal traits. We all should have characteristics like integrity, character, humility and honesty. These are crucial skills for leaders at all levels.


The Situation


The second approach is that of situation.  This model advocates that change the situation, change the leader, a ‘horses for courses’ approach that means that the best suited to lead in a particular situation, should lead.


Although there is some truth in this it cannot be taken in isolation.  In most of our working ‘situations’ the leader has been appointed with the necessary authority to get a particular task done.  The situations that the leader will operate in will certainly change through time, however it is unlikely any will be serious enough to warrant a change of leader.


Challenges to the leader from within the team are normal, and healthy, particularly from someone who has more experience in a particular area than the leader himself.


The Dynamics


The dynamics approach sees leadership in terms of functions – what has to be done. Three variables emerged from this approach.


-                    The leader                 -     qualities of personality and character

-                    The situation              -     partly constant, partly varying

-                    The team                   -     the followers, their needs and values


This resulted in many different categories of behaviour being identified which were finally split into three major dimensions. Actions concerned with:




By combining these approaches, it will mean you become more effective in your management role.

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