All organisations need to convey a first class professional image in every way to stay ahead of the competition.  Your professional reputation can be enhanced or ruined by the documentation that you write and, as organisations become more communication driven, it is paramount that all pieces of written documentation are faultless.  Not only do you need to ensure that you get your message across, it is fundamental that the language used is simple plain English and that the style, content and message of your documentation is concise, correct and appropriate.

These 3 courses provide a framework to assist in written communication, enabling the delegates to produce effective written communication that meets its objective.  The courses are highly practical to give delegates the opportunity to apply all the techniques covered.  It will give immediate guidance on how to improve style and skill in writing business documentation and delegates will return to work ready to apply practical ideas, proven techniques and give attention to their written communication.

Who will the course benefit?

Staff from all disciplines who are called on to communicate their ideas in written formats.

Course Objectives:

To develop and improve, through supervised practice, written communication skills so that ideas are expressed clearly, concisely and effectively.

Module 3

Writing reports and Complex Documents

Staff who have already developed good written communication techniques but want to develop their skills further, to produce technical or more complicated documents. It is also important to consider the type of information that needs to go into the specific document we are producing.  We need to consider the reader and their requirements. The course will identify how we classify data and ensure that we create the correct structure to meet the reader’s needs and wants. This is especially important when producing a document that has a large audience.

Course Duration: half a day

This course will enable delegates to:

• Prepare clearly defined objectives.

• Identify logical structure to complex documents

• Gather information and organise ideas.

• Classify data and information

• Write and produce management summaries, conclusions and recommendations

• Improve the clarity of written style.

• Present facts, figures, diagrams, graphs and appendices effectively in their documentation.

• Choose the appropriate tone and style for their document.

• Create an impact and keep the document alive.

Full Course Description