Emotional intelligence contributes to our success both in our interactions with others at every level, and in achieving individual goals. Managers and employees need emotional intelligence to be effective. Improving your emotional intelligence competencies promises to enrich your life in all dimensions.
Society and business has suffered a fixation on traditional IQ. This does not prepare you for the emotional turmoil’s or opportunities life lies on your path. Goleman and others have studied the qualities and competencies that business demands and rewards the highest. The good news is that unlike academic IQ, your emotional Intelligence can and does grow with age. If you develop the skills and techniques, you will reap the benefits in your personal and professional life.
This course uses Daniel Goleman’s five competencies as a framework for individuals to concentrate on the topic to assess and improve their competencies:
Self-awareness – being aware of your moods and emotions enables you to manage them better
Self-regulation – keeping disruptive emotions and impulses in check. People with this competence:
Motivation – identifying personal drives, motives and motivation.
Empathy – putting yourself in the other person’s shoes.
Social Skills – building and maintaining relationships and having insights into other people’s feelings motivation and concerns.
The course uses a mixture of discussion, individual and group activities and caters for a variety of learning styles.
Who will the course benefit?
Anyone who wishes to improve their emotional intelligence
To develop the skills and competencies of emotional intelligence
Course Duration: 1 - 2 days
This course will enable delegates to:
Full Course Description: