Managing and supervising staff can be a daunting task. Being effective is crucial to personal and group success. A manager has to be able to manage his own time and those working for him, and at the same time to be able to understand the behaviour of others. This practical course allows delegates to develop and practice skills in selection, appraisal, time management, people management and understanding behaviour.

Who will the course benefit?

Those who are working as a supervisor or manager of people.

Course Objectives:

To develop and apply a comprehensive range of concepts and techniques necessary to manage staff effectively.

Course Duration: 3 days

This course will enable delegates to:

• Define the major influences which affect human behaviour and motivation

• Improve 'management' skills by understanding the difference between being the 'best technician' and being a manager

• Recognise the need for regular appraisals of staff and be able to prepare and conduct an effective appraisal interview

• Understand the process of selecting and recruiting staff

• Understand the principles of time management and define work group key areas

Full Course Description: